staff were polite all the time. the apartment was next to south kensington, tube line to heathrow, and a nice area, excellent and incredible location overall. the atmosphere there was quiet, will come back.

The apartment was amazing, it felt like a home away from home. We loved the cozy fireplace and comfortable sofa. The fully equipped kitchen was a great bonus, we could easily prepare our meals. The flat-screen TV was perfect for our movie nights. The air conditioning kept us cool and comfortable throughout our stay. Having a washing machine in the unit was so convenient. The desk provided a comfortable workspace for when we needed to catch up on some work.

Personally, we weren't big fans of the shower/tub combination in the bathroom.

Location close to tube. Helpful staff and plenty of activities.

Bad free Wi-Fi.

The location was indeed excellent, just off tube line to Heathrow, the central area and transport. We were set very close to the metrostation. There was a lovely bathroom with a bathtub, great after a long day.

For the price we paid, we got great value at this hotel. The room was clean, cosy, and had all the facilities we needed. The location was perfect, close to the tube station and surrounded by restaurants and supermarkets. The staff treated us well, always being helpful and friendly.

The breakfast could have been better, with more variety and options for guests.

Apartment's location was quiet right by South Kensington and city center and tourist attractions. Also, it was based in the central area. Bathroom was clean as was a hot tub.

Great location, clean bathroom, spacious sofa, comfortable bedroom, modern kitchen, newly refurbished.

Didn't dislike anything about the property.

our stay at emperors gate residence was even better than our last london trip. the modern and clean property impressed us, and its excellent location near the metro made exploring the city a breeze. the newly refurbished apartment had a fully equipped kitchen and easy check-in procedure, making our romantic date perfect.

Lacking laid-out sheets and towels.

The value for money at this hotel was fantastic. The room was comfortable, clean, and had all the amenities we needed. The location was perfect, with the tube station just a short walk away and plenty of shops and cafes nearby. The staff were friendly and helpful, making our stay even more enjoyable.

The only thing that could have made the breakfast better was if there were more vegetarian options available.

We had a great stay at the Emperors Gate Residence. The location was perfect, just a short walk from Gloucestor Road Tube station. The neighborhood was quiet and it was easy to get around using the nearby public transportation options. The apartment itself was super clean and had a fully equipped kitchen. We were impressed with the recent renovation and refurbishment. The check-in procedure was also easy, with clear instructions sent via email.

Was all great! 😊

Excellent location close to public transportation and tourist attractions. The apartment was clean and had a nice separate kitchen. Instructions for check-in were clear and easy to follow.

During our stay, we had a minor issue with the shower head being broken. However, despite contacting the agent, we did not receive a response or a resolution to the problem.

We got great value for our money with a cozy and clean room at a convenient location. The staff treated us well and the apartment had all the facilities we needed.

The morning meal could have been better with more variety.

Great location: The apartment was conveniently situated in a central area, close to public transportation and easily accessible to various attractions.

Inefficient reservation process: The reservation process was a bit outdated, requiring unnecessary steps such as uploading passport and credit card details multiple times. This could be more streamlined and in line with modern standards.

great location, cosy and clean with all facilities, spacy for kids. quiet yet close to restaurants, supermarkets, museums, bus stop, and tube.

Additional towels and sheets not laid out.

Convenient location, close to tube station, restaurants, and supermarket. Well-furnished with ample towels and bedsheets. Separate kitchen and amenities like hairdryer and iron provided. On the tube line to Heathrow.